10-10-2019 Michigan Hospital Association honors Spectrum Health Lakeland nurses; Virtual Dementia To

Michigan Hospital Association honors Spectrum Health Lakeland nurses

The Michigan Hospital Association (MHA) Keystone Center recently honored Spectrum Health Lakeland nurses Lori Engler, RN, and Crystal Watson, RN, with the 2018 annual MHA Keystone Center Speak-up! Award at the MHA Safety and Quality Symposium in Troy.

MHA SPEAK UP AWARD… presented to Spectrum Health Lakeland nurses. Pictured are (from the left): MHA CEO Brian Peters; Lori Engler, RN; Crystal Watson, RN; and MHA Keystone Center Executive Director Brittany Bogan.


The award was created in 2016 and celebrates individuals or teams within MHA Keystone Center Patient Safety Organization member hospitals, who raise concerns about healthcare quality and safety, and prevent potential harm to patients or staff. The award is presented quarterly, with one quarterly awardee recognized as an annual Speak-up! Award recipient. “Patient safety is a top priority in the work we do every day,” said Loren B. Hamel, MD, president, Spectrum Health Lakeland. “By challenging what’s happening around us and having the courage to speak up, we are able to achieve a culture of zero harm. When we focus on the successes of team members like Lori and Crystal we can learn from one another and be more aware of opportunities to step in and save a life.” Watson and Engler received the quarterly award in August 2018 and were chosen as the annual awardees for speaking up about a medication that was ordered incorrectly and voicing concern to their colleagues. Their actions changed the course of care and protected the patient from harm. “Patient safety is multilayered and requires vigilance from all team members to prevent harm,” said Engler. “I am fortunate to work with a team who recognizes this and fosters an environment where we feel comfortable speaking up.” “Spectrum Health Lakeland is full of caring, experienced nurses,” said Watson. “I am grateful that we are being recognized, as we truly are a team of patient advocates. Our physicians lead us in patient advocacy with compassionate care, which makes them approachable and open to concerns.” Specifics on the MHA Keystone Center Speak-up! Award, including criteria and a nomination form, are available online at www.mha.org.

Virtual Dementia Tour builds

greater understanding for disease

Ronda Holmes, activity leader at Pine Ridge: A Rehabilitation and Nursing Center, recently became a facilitator for the Virtual Dementia Tour through “Second Wind Dreams” – an evidence-based simulation to help participants build a greater understanding of dementia. Created by geriatric psychologist and dementia expert, P.K. Beville, PhD, MS, the tool uses patented sensory tools that alter a participant’s senses while they attempt to complete common everyday tasks and exercises. To date, over 100 team members at Pine Ridge have undergone the specialized training. “With a disease like dementia, it’s difficult to truly understand what someone is going through on a daily basis,” said Holmes. “The Virtual Dementia Tour enables our caregivers to step inside the patient’s shoes and experience for themselves the physical and mental challenges someone with dementia may be facing. We are able to use this knowledge to provide better person-centered care and help ease interactions between dementia patients, their families, and their caregivers.” ​​ The tool is currently available to the patient’s family members to help put them in the shoes of their loved one and increase awareness that someone with dementia has a new normal.

HARTFORD FIRE DEPARTMENT… was busy without incident during National Fire Prevention Week. Firefighters Steven Frye and Mike Chappell (upper left) suit up a Redwood Elementary student in turn-out gear during presentations to students and staff. Assistant Chief Kevin McGrew (upper right) gets a break at the griddle during a very well-attended pancake breakfast fundraiser hosted at the station house on Sunday morning, which followed Saturday evening’s 1st Annual Lighted Truck Parade that despite a chilly rain, attracted a good crowd of spectators and participation from many neighboring departments. (TCR photo by Jon Bisnett)


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